These are the rules of the game

1. Instructions and information during yoga activities

1.1. Group classes

The practice of yoga results in a better physical, energetic and mental well-being of the yoga practitioner.
The instructions and informations given during yoga classes are intended to improve the general well-being of the participant. However, it is not medical information and in no way replaces a medical treatment or diagnosis.
This has three important consequences:

• If in doubt whether yoga practice is suitable for one’s own personal situation, we recommend contacting one’s GP for advice.
• Yoga Kitchen is in no way responsible for not applying or incorrectly applying the given information during or after the yoga practice.
• The participant in yoga activities should communicate any relevant information of a physical, medical or psychological nature that requires special caution or precautions to the teacher before the start of the activity, to allow him/her to react appropriately.

1.2. Private yoga consultations

In the private yoga consultation, the participant fills out an intake form on the occasion of the first private consultation. This enables the coach to adapt the individual yoga session to the participant as well as possible.
After the consultation the participant receives a written set of exercises to practice at home.
Yoga Kitchen is in no case responsible for not or wrongly applying the communicated information or the given individual set of exercises for home practice following an individual yoga consultation.

2. Instructions and information related to massage activities

The relaxing massages offered by Yoga Kitchen are intended to improve the general well-being of the person being massaged (the receiver), with relaxation and reduction of muscle tension as the goal. They do not replace a medical examination, medical treatment or diagnosis. Before a first massage treatment, the participant fills in an intake form which enables the giver to adapt the treatment to the participant as well as possible. By signing this form, massage clients declare that they have understood all the questions and have filled them in truthfully. In case of repeated treatments, they will immediately inform the massage therapist of any interim changes.
The treated clients are expected to let the massage therapist know immediately if they experience pain or any discomfort during the massage treatment.

3. Prices and conditions of the multiple class passes

The applicable prices for classes, workshops and other activities are listed on the page “Prices” of the website.
Yoga classes can be attended as single classes. Who wants to come back for more classes is free to:

• either continue to pay per separate, single class
• or to purchase a pass for 5 or 10 sessions at a reduced rate

A multiple session pass is valid for 4 months from the date of purchase. An interruption or suspension of classes or workshops within Yoga Kitchen due to holidays or for any other reason, extends the validity of the currently valid cards by a period equal to the duration of the interruption.
A multiple sessions pass is strictly personal. The holder of a multiple sessions pass may, if previously agreed with the trainer, exceptionally invite a guest to take a class once. This class will then be charged to the holder’s multiple-sessions pass.

Refund by Yoga Kitchen of purchased multiple class passes is not possible.
Those who still have a valid pass but can no longer take classes within the validity of the card can, with prior agreement, exceptionally sell it or pass it on to a third person who can use the card until the expiry date. In this case, the card will be reissued in the name of the new user.

4. Booking and cancellation conditions for group classes, private yoga sessions, massage treatments, workshops and other activities announced in advance.

4.1. Bookings

When booking a group class, workshop, pre-announced activity, private yoga session or massage treatment, advance payment is required to ensure the smooth running of the business.

4.1.1. Group yoga classes in attendance (full presence) at the studio

The prospective participant in a group class in attendance reserves the class by sending an email from the reservation form on the event page on the website.
If a place is available the place will be temporarily reserved for the prospective participant and they will be notified by email.
The prospective participant in the group lesson in attendance then pays the class fee in advance. This can be done:

• either via the payment button and the payment page on the website
• or by bank transfer to the account number IBAN BE76 0635 4774 5695 of Peter Verhaegen – Yoga Kitchen, De Lochtstraat 42, 1030 Schaarbeek, mentioning the date of the class.

If the participant has an existing, paid and active multiple sessions pass, it covers the payment of the class.
On receipt of payment, the place or spot at the studio is definitively reserved for the participant and participation is guaranteed.

4.1.2. Live online group yoga classes

The prospective participant in a live online group class reserves the class by sending an e-mail from the reservation form on the event page on the website.
The prospective participant in the live online group class then pays the class fee in advance. This can be done:

• either via the payment button and the payment page on the website
• or by bank transfer of the required amount to the account number IBAN BE76 0635 4774 5695 of Peter Verhaegen – Yoga Kitchen, De Lochtstraat 42, 1030 Schaarbeek, mentioning the date of the class.

If the participant has an existing, paid and active multi sessions pass, it covers the payment of the class.
On receipt of payment, the participant will receive via email the Zoom link which gives access to the live online group class.

4.1.3. Private yoga sessions or massage treatments in presence

Advance payment and remaining amount:
The advance payment amounts to €20.00. The deposit has to be transferred to the account number IBAN BE76 0635 4774 5695 of Peter Verhaegen – Yoga Kitchen, De Lochtstraat 42, 1030 Schaarbeek, mentioning the date and name of the activity.
The Customer will pay the remaining amount either before or at the start of the activity.

4.2. Cancellations:

4.2.1. Cancellation or non-participation in group yoga classes in attendance

In case of prior notification of absence

If the participant cannot attend the pre-booked and paid group yoga class in attendance due to unforeseen circumstances, he/she is obliged to let us know in advance via text message or WhatsApp or by phone to 0486/882848, at the latest 1 hour before the class starts.
In mutual consultation and depending on the circumstances, it can be decided whether the participation can be moved to another, later date.

In case of failure to report absence

If the participant, due to unforeseen circumstances, cannot participate in the pre-booked and paid group yoga class in attendance (full presence) and does not report it 1 hour before the class, the reservation expires. The paid class fee will not be refunded.
This also applies to the participants who had paid their reservation by means of their existing and active multiple sessions pass. In concrete terms this means that the lesson booked by them will also be charged if they fail to report their absence.

4.2.2. Cancellation or non-attendance of live online group yoga classes

In case of prior notification of absence

If the participant is unable to attend a pre-booked and paid live online group yoga class due to circumstances, he/she is obliged to let us know in advance via text message or WhatsApp or by phone to 0486/882848.
In consultation and depending on the circumstances, it can be decided whether the participation can be moved to another, later date.

In case of failure to report absence

If the participant cannot participate in the pre-booked and paid live online group yoga class due to circumstances and does not report it 1 hour prior to the class, the reservation expires. The paid class fee will not be refunded. The participant will have to make a new reservation and payment when he/she wants to participate in a next live online class.

4.2.3. Cancellation or non-participation in private yoga consultations or massage treatments

In case of prior notification of absence

For private yoga consultations or massage treatments, the appointment can be cancelled up to 48 hours before the reserved time slot, but the advance paid will not be refunded.

In case of failure to report absence

Non-attendance of booked appointments or cancellation of booked massage treatments or private yoga consultations after the above-mentioned period of 48h requires payment of the full cost price, which will be charged to the client.

4.2.4. Cancellation or non-participation in workshops or activities in attendance announced in advance

In case of prior notification of absence

If, due to unforeseen circumstances, the participant cannot attend the workshop or activity in attendance booked and paid for in advance, he/she is obliged to let us know in advance via SMS or WhatsApp or by calling 0486/882848, at the latest 48 hours before the start of the activity.
In principle, no refunds will be made. By mutual agreement and depending on the circumstances, it may be decided whether participation can be postponed to another, later date.
A non-participation notified no later than 48 hours in advance can be rescheduled a maximum of once to another date.

In case of failure to report absence

If the participant, due to unforeseen circumstances, cannot participate in the pre-booked and paid workshop or activity in attendance and does not report it up to 48 hours prior to the activity or earlier, the reservation expires. The paid participation fee will not be refunded.

4.2.5. Cancellation or non-participation in live online workshops or activities announced in advance

In case of prior notification of absence

If, due to unforeseen circumstances, the participant cannot take part in the live online workshop or activity booked and paid for in advance, he/she is obliged to let us know in advance via SMS or WhatsApp or by calling 0486/882848, at the latest 24 hours before the start of the activity.
In mutual consultation and depending on the circumstances, it may be decided whether the participation can be postponed to another, later date.

In case of failure to report absence

If the participant, due to unforeseen circumstances, cannot participate in the pre-booked and paid live online workshop or activity and does not report it 24 hours prior to the lesson or earlier, the reservation expires. The paid participation fee will not be refunded.

5. Invoicing conditions

Invoices for services provided by Peter Verhaegen – Yoga Kitchen can be issued with an indication of the detail of the services provided and the VAT details.
In principle, the invoice is sent to the e-mail address of the customer in .pdf format. Receiving invoices on paper is possible with a special request from the customer.
Invoices due are to be paid within the payment term stated on the invoice. In principle, this is 30 days from the date of the invoice. The payment should be made either in cash, at the address Peter Verhaegen – Yoga Kitchen, De Lochtstraat 42, 1030 Schaarbeek, or by transferring the total amount stated on the invoice, mentioning the invoice number in the communication, to the bank account number: IBAN BE76 0635 4774 5695, of Peter Verhaegen – Yoga Kitchen, De Lochtstraat 42, 1030 Schaarbeek.

6. Sharing of data with a payment partner

For the processing of payment transactions made via the website, we work with payment partner Mollie. In this context, personal data are shared with Mollie in order to complete the payment transactions.
Each time you make a payment via the payment module on the website, you indicate your agreement with the sharing of this data necessary for the payment, in compliance with the applicable privacy legislation.